Data Warehousing Enables Product Life-Cycle Management



product





all phases



#1Product-related services such as rating, underwriting and policy administration should not be isolated technology projects. Instead, these services should be a byproduct of the PLCM process.







and

#2Common product software services should be delivered to all stakeholders on the product value chain. For example, a single rating and underwriting service should serve all internal processing systems, branch offices, agents and partners.







#3 Every service and process on the insurance product value chain should provide feedback to support continuous improvement of product quality, efficiency and profitability.











Doug Roller is CEO and co-founder of Duck Creek Technologies, located in Bolivar, Mo. He can be reached at [email protected].

Reproduced from National Underwriter Property & Casualty/Risk & Benefits Management Edition, September 19, 2003. Copyright 2003 by The National Underwriter Company in the serial publication. All rights reserved.Copyright in this article as an independent work may be held by the author.