Srinivas Koushik is the first and only enterprise chief technical officer Nationwide has ever had, filling that newly created position when he joined the company in January 2002. Nationwide had an enterprise chief information officer, with line-of-business CIOs reporting to him, but no CTO.

If you think of the CIO as being concerned about what IT is going to accomplish and aligning that with the business needs, then the CTO is concerned about how it is going to get accomplished, Koushik explains. Nationwide, a worldwide carrier based in Columbus, Ohio, has 11 primary business units. One of Koushiks first goals was to hire line-of-business CTOs. Ive hired six excellent ones so far, he says, noting some were recruited from within Nationwides ranks and others from the outside, and hes still hiring. Each one reports directly to his own CIO, he adds, and theres an almost-solid line coming back to me, as well.

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