ADP, CSi Integrate Collision Repair Data, Claims Mgmt. Services
July 14–ADP Claims Services Group and CSi Complete announced today they will integrate CSis research on collision repair satisfaction, along with other repair cycle metrics, into ADP Dispatch, a Web-based claims management application.
According to San Ramon, Calif.-based ADP, Dispatch streamlines scheduling of appraisal resources on claims. The research will be a key performance metrics module in ADP's claims management application that provides real-time, centralized access to electronic claim data.
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