For midmarket insurers, implementing a new definition of ROI might help guarantee achieving the traditional one.

CIOs of mid-size insurance companies frequently struggle to balance the demand for speed in strategic systems implementations against the need for appropriate analysis, diligence, planning, and rigor. Midmarket companies often fail to apply enough depth and discipline to the process of analyzing options and choices. Consequently, many critical business decisions are made without the foresight that could save a lot of pain down the road. That pain is avoidable, if the CIO employs ROI (relevant, objective intelligence) to maximize ROI (return on investment).

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