Too much to do and too little time? Many carriers are turning to strategic outsourcingboth IT functions and business processesto allow their technology people to excel.

If necessity is the mother of invention, then most likely its also an equally close relative of outsourcing. Priorities change all the time in the IT departments of insurance carriers, and today the focus is not just on core competency, but on corporate strategy and ITs role in achieving strategic goals. In a recent report on outsourcing conducted by Gartner, research director Kimberly Harris finds top insurers are doing things differently today.

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