Looking for a Few Good Outsourcers
It may seem like the market is sated with outsourcing firms, but a review of the insurance market for outsourcers conducted by Boston Associates, an insurance venture advisory organization, found the North American insurance industry is still seeking good outsourcing options, both from outsourcing providers in the U.S. and overseas. The U.S. middle-market insurer category has been largely untouched by the vendors and is a market waiting to happen, says Henrik Sandell, technology partner with Boston. Opportunities abound for the improvement of sales and customer service.
The report listed three major conclusions on insurance outsourcing options:
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