Tech Closes Generation Gap At One Iowa Agency
Some experienced agents may see the younger generation as a resource to fulfill their perpetuation plans, but one Iowa agent teamed with his younger colleagues to improve the agencys technology edge and make the agency operation more efficient.
Brian Anderson, president of Knapp-Tedesco Insurance Agency Inc. in Ames, Iowa, said that he and others in the agency had an ongoing discussion about going paperless for some time. Knapp-Tedesco is a 13-member property-casualty agency that dates back to 1926, with total revenue of $1.1 million, and with 30 percent of its business coming from its employee benefits division.
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