Larry Lauder
Permanent General Companies
He runs home-grown systems that bring in 98 percent of the business electronically.
The typical insurance company started out as a small carrier and expanded both geographically and by lines. Some have gone national, and many more have stayed as regional carriers. No one, however, can refer to the Permanent General Companies as typical.
All of its uniqueness exacts a price. When it comes to application software, much of it has to be customized. Our policy administration and underwriting system started as an SIS (now Fiserv SIS) system years ago, but its been completely rewritten internally. Any remaining similarity to the original system is purely coincidental, jokes Larry Lauder, vice president and chief information officer.
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