Just the other day my office manager came by to drop off my new desk calendar for 2003. While hardly a life-altering event, it highlighted that another year had all but slipped by. Being ever occupied with one aspect or another of producing a magazine, I suppose I hadnt felt the passage of time. But there it was in a glossy cellophane wrapper.
As many of us do, I began to take stock of the year gone by and speculate on whats ahead. I think most of us would agree the last year has been a tough one on many levelsfrom the threat of ongoing global instability to personal healing from recent tragedies. Certainly the financial/business front has suffered and most likely will continue to do so, at least for the near term.
Despite all this, though, I sense a stubborn resilience, evidenced in countless ways. In the insurance industry, the focus is on achieving and maintaining both a solid defense and a strong offensebetter risk management and sustainable growth.
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