ACT Sets Interface, Workflow Agenda

The Agents Council for Technology has launched three major initiatives that directly address important issues facing independent agentsimproving interfaces with companies, streamlining the multiple-company passwords process, and enhancing agency workflows to take full advantage of the agencys technology.

Progress, however, will not be automatic, and it is not pre-ordained. Agency principals and managers must become directly engaged on these issues and keep focus on them to assure that the independent agency system moves in the right direction.

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