Sour Economy Impedes Claims Hiring
The economic crunch on property-casualty insurers is adding to a critical problem in attracting and retaining claims personnel, an academic expert contends.
Jim Jones, director of the Katie School of Insurance and Financial Services at Illinois State University in Normal, Ill., gave his assessment during a panel presentation at the ACESCLA annual conference earlier this month in Orlando. The conference is co-sponsored by The National Underwriter Companys Claims magazine and the Society of Claim Law Associates.
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