Insurance Outsourcing To Grow
Orlando
The key insurance industry management trend in the future will be growth in the outsourcing of operations, a former company head told a gathering of claim and technology professionals here.
The forecast came from Dennis Chookaszian, retired chairman and chief executive officer of CNA Insurance, speaking at the Annual Conference and Exposition here. The conference is presented by Claims magazine (a publication of The National Underwriter Company) and the Society of Claim Law Associates.
Mr. Chookaszian said that outsourcing has been growing at double-digit rates–anywhere from 10-to-18 percent. He said this trend as it evolves will result in shorter durations for outsourcing contracts and much more specialized terms.
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