What goes around really does have an amazing way of coming around. For example, in each issue our goal is to provide you with not only information but inspirationthe insights, expertise, and ingenuity of the insurance industrys IT leaders and success stories from the innovators who are pushing technologys limits ever forward.

Well, guess what? You inspired us right back.

We here at Technology Decisions . . . or more accurately, I should say Tech Decisions . . . have been working on a few innovations of our own. To begin with, we shortened our name and spruced up our design. While by comparison these are admittedly small, subtle changes, they acknowledge a far greater transformation: how much our industry has matured technologically. From policy administration to customer relationship management, from legacy systems to the latest Web-based implementationswords and concepts, systems and processes, which formerly required lengthy explanations, are now as second nature as, say, sending an e-mail or. . . making a tech decision.

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