On June 6, 1966, Robert F. Kennedy gave a speech in Cape Town, South Africa, in which he said, There is a Chinese curse which says, May he live in interesting times. Like it or not, we live in interesting times.

For those of us who develop and market insurance-processing systems, these are interesting times, indeed. For those who buy such systems, the times can be even more interesting. And, for those who buy such systems without acquiring full functionality and fully-managed content, the purchasing process may not be all that difficult. But the results can be a curse.

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