Innovations, ideas, case studies on my fifth day as a (business) card-carrying member of Technology Decisions, I was swept up in the rush of day and night networking, information exchange and inspiring pandemonium at the IASA conference in San Francisco last month.
Not unlike the vast majority of conferences most of us have attended, there was the usual cacophony of facts, opinions, suggestions, and sharing of advice and experiences, both good and bad. Yet every so often, like the proverbial bolt of lightning, certain insights, by their very poignancy, seemed to rise up above all others. Many of these mission-critical lessons may stem from the tough economy weve found ourselves in, exacerbated by such cataclysmic, incomprehensible, and unimaginable events as September 11. Bottom line: When the going gets tough, the tough get smart smart about technology spending (and that doesnt mean not spending money, just investing it wisely), smart about core business values and goals, smart about whom the customers are (whether internal or external) and how to attract and retain them.
Here are some arguably smart observations, sifted from the conference, shared in the belief youll find them interesting if not useful:
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
