AQS and V3 Galileo: Giving Insurers a Better Way to Automate Policy Administration

Leaders possess a unique combination of qualities and skills dedication, intelligence, communication and adaptability that allow them to distinguish themselves from the crowd.AQS, Inc., a nationwide software and services provider, combines these leadership traits with cutting-edge technology and more than two decades of experience in the commercial insurance business. This unique combination enables AQS to provide property and casualty insurers a functionally complete product and customer support that exceeds all expectations.AQS works with clients in true partnerships. Learning customers businesses and procedures helps AQS craft customized solutions, that gives carriers greater operating efficiencies as well as the speed and flexibility needed to respond to marketplace changes. That commitment to superior customer service is reflected in the firms automated policy administration system, V3 Galileo, which represents a major breakthrough in the use of workflow technology.V3 Galileo uses Web-based architecture to connect all parties in the policy underwriting process to a single, user-friendly system responsible for automating the various transactions in a policy life cycle. The solutions features including a well-designed user interface, productivity tracking, e-mail integration and forms attachment capabilities accelerate the process of issuing a policy. The increased efficiency achieved keeps agents and policyholders happy and saves insurers significant amounts of money.The system can be tailored to accommodate an insurers existing business lines, and offers a high degree of scalability allowing carriers to meet growing demand. V3 Galileo also addresses insurers security concerns by maintaining policy information on a secure server and utilizing predetermined parameters that allow users access only to information necessary for their specific job.Our knowledge of the commercial insurance industry and understanding of our customers business operations enable us to customize V3 Galileo to mirror a clients specialized insurance products. We do not require insurance companies to change their products to use our system; we tailor our product to meet their needs, says David C. Wagner, President and CEO of AQS.Clients attest to AQSs commitment to customer satisfaction, noting the firms involvement extends beyond the initial implementation phase. The team of dedicated technology and insurance industry experts at AQS work with customers to help them streamline operations and respond to new challenges.Our partnership with AQS allows Grinnell to extend the reach of our system to our agents and other users, establishing a solid B2B partnership with all people connected to policy processing activities, said Dennis Mehmen, CIO of Grinnell Mutual Group.We believe integrity and commitment go far in forging mutually beneficial working relationships. Thats why its always our policy to establish strategic alliances based on mutual respect and trust, Wagner explained.AQS has been a dynamic force in the commercial insurance industry for more than 22 years. The firm leverages that experience and considerable technological expertise to provide the property and casualty market with value-added solutions for policy administration, business process improvement, continuous support, systems integration, and training.