What happens when the people who designed your home brewed rating system no longer work for your company and the system is broken down a good portion of the week?

Thats the situation the Workers Compensation Rating and Inspection Bureau (WCRIB) of Massachusetts found itself in.Our system was becoming outdated and it was difficult to find programmers to service it, said Paul Meagher, president of the private, non-profit rating organization licensed by the state; WCRIB collects policy, claims, and financial data from all carriers licensed to sell workers compensation insurance in Massachusetts.

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