The Internet is sometimes seen as the enemy by independent agents who look at selling policies via the Web as a direct threat to their well being. Used in other ways, though, the Internet is likely the insurance agents greatest tool for selling P&C policies since the FC&S Bulletins were first published in 1929.

(Shameless plug: Our parent company also produces those.)But there is no doubt that the ability to relay timely and accurate quotes to customers over the Internet has made selling policies that much easier for agents. And Providence Washington Insurance feels strongly about both its independent agency force and the Internet. It has pledged to its agents that they will be the companys only sales channel. The agents responded that the Internet was an important tool for them and Providence Washington needed to upgrade its Web site.

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