Willis Group Reports Earnings Rise

By Susanne Sclafane

NU Online News Service, April 30, 12:26 p.m. EST?Reporting a 20 percent jump in revenues for Willis Group Holdings Limited, today Chairman Joe Plumieri attributed the increase to a "sales culture" that will endure in both hard and soft markets.

Revenues for the London-based broker in the quarter were $451 million, with $436 million of that amount coming from commission and fee income.

First-quarter net income rose 74 percent to $68 million, or 43 cents per share, compared to $39 million, or 30 cents per share in first-quarter 2001.

"We set a very clear vision for this company, Mr. Plumieri said, adding that the vision?to "deliver global resources on a local basis"?remains intact. He also said that results reflect a strategy devoted to being "pure brokers."

"We don't underwrite. We don't do a lot of things that other people do, because we want to concentrate efforts on taking care of our clients," he said.

As evidence that Willis' sales culture will perform in both hard and soft markets, Mr. Plumieri noted that only 39 percent of the 20 percent increase in revenue was attributable to higher insurance rates. The remaining 61 percent, he said, reflected the broker's ability to increase the amount of business its doing through cross-selling efforts and the ability to open more accounts than it loses.

"We're opening at a clip of two to every one we're losing," he reported.

"If you're simply opening more accounts than you're losing, then it doesn't matter what the rate environment is," he said.

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