Consumers Not Keen On Suing Consumers might accept a federal "patients rights" law that would include relatively weak health plan liability provisions, according to a survey conducted for the Kaiser Family Foundation and the Harvard School of Public Health.
Forty-eight percent of the consumers under age 65 who were interviewed for the survey said they had experienced problems with their health plans in the past year, and 4 percent said they had experienced problems that had seriously hurt their health.
Eighty-one percent want Congress to pass a "patients bill of rights" to defend them in such situations, up from 74 percent in April 1999.
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