Issues with “Issues”
I wish Andrew Kantor had included the other facts I had mentioned during our conversation (“Issues of Trust,” Editor's Note, July), specifically, that our clients expect us to have a strong supply of deep skills and to stay ahead of the tech curve. With so many software companies out there, we are forced to place some bets (i.e., form alliances) and invest in skill development with the companies whom we feel have the best chance of addressing client issues. These alliances are never exclusive, reviewed frequently, and offer us the chance to gather even more information on the software companies offering solutions. And most importantly, we do not limit our recommendations to software companies with whom we have alliances-as evidenced by the thousands of fact-based software selections we conduct each year. Furthermore, many of our clients are interested in who we think will be the winners, forcing us to have a public point of view.
MARK COLEMAN, PARTNER, ACCENTURE
On the Other Hand
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