Agents Embrace Web For Client Service,But Still Have A Long Way To Go Online
Despite observations by some that the Internet would prove to be the death knell of independent agencies, all indications are not only that this is not true, but that a growing number of agents are in fact embracing the Web.
According to the Independent Insurance Agents of Americas "Agency Universe Study 2000," the use of the Internet is growing. Since the IIAA's last report in 1996, agents access to the Internet has grown from 8 percent to 93 percent, the Alexandria, Va.-based association reported.
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