Global Financial Intelligence (GFI) and Information Exchange are Zurich's (www.zurich.com) most recent industry offerings. The insurance provider's new tools focus on data sharing and use.
The GFI platform, according to Zurich, will initially offer services via modules for claims (providing international program customers with critical claims information) and risk engineering (offering customers to comprehensive risk engineering data).
A Web-based system, GFI provides information, services, and products to customers with focus on P&C and marine coverage. Fifty countries worth of information is stored in GFI's database; customers can access their own data from any Web-connected computer.
Zurich's goal with GFI, according to program manager Joe Lunn, is "to offer global corporate customers both the claims and risk engineering information they need to manage their global activities more effectively. The GFI program is ... a sophisticated tool to enable customers to analyze and manage their risk information in a timely manner and on a global basis."
GFI's claims module offers customers access to worldwide claims information, loss reports (in nine currencies!), user-defined fields that capture claims-related data, standard or customized reports online, and data reporting for extraction and upload to other solutions.
The risk engineering module gives access to a global risk assessment reporting system, advice and implementation management functions, a safety training application, a knowledge repository, virtual risk management, and an Internet search engine.
Meanwhile, Zurich's Information Exchange-an e-business solution-will allow customers and agents access to proprietary data at a single, consolidated site, according to the company. Information Exchange creates Web sites for Zurich's corporate customers to grant access to policy information, statements, account design, site codes, cost projections, loss reporting, risk engineering, existing and new products, and more.
"The ability to facilitate Internet access to comprehensive data in a variety of formats will be a significant differentiating factor for Zurich Financial Services within the expanding global corporate customer market," Lunn said. "It will also give us a more complete view of our business relationships with each customer, helping us to better understand their needs which, in turn, will enable us to serve these customers better."
Information Exchange runs on an AIX Unix box with WebSphere as the Web application server and a DB2/UDB database.
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