Workplace injuries happen. That's why all 50 states have workers' comp bureaus to deal with broken bones, lacerations, and other on-the-job mishaps. Each state has its own set of workers' comp guidelines, rules, and regulations-and each has a different fee schedule that often changes month to month. That makes compliance a major issue for carriers.
In the past, the injured would report the incident-then the first report of injury would be drafted. Other internal processes-which vary from carrier to carrier-were executed to get the claim in motion, and ultimately forwarded to the state. And the whole affair was written on paper or typed out in templates, at best. Before the advent of workers' comp software solutions, the fax machine was the greatest technical advance in the field.
Not surprisingly, a lot of software options have popped up to deal with general policy management and workers' comp-specific tasks. But before you break out the corporate charge card, know there are some differences between the two.
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