Every week, Thornton May talks to executives across industries about what they are doing in IT and whats motivating them to do it.

The claims department has long awaited its turn at the table for a piece of the technology budget pie. Recent trends suggest its time has come.

As the money out side of the business, claims has long struggled to gain the budget attention of the money in side.

As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.

As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.

There's one word that best defines the vision for AUGIE, the ACORD-User Group Information Exchange, in 2013: outreach.

There's one word that best defines the vision for AUGIE, the ACORD-User Group Information Exchange, in 2013: outreach.

For years, auto insurers' efforts to achieve greater pricing precision has involved looking backwardsanalyzing historical claim data and risk characteristics to determine the right price for a current exposure.