When a policyholder’s auto glass needs to be replaced, details matter. For obvious reasons it’s important that the service provider and carrier identify the correct part, with the right features, for the right vehicle. With the advanced safety features in vehicles increasing, this is more critical than ever.
As windshields grow in complexity with additional features and a greater choice of windshield applications for any one vehicle, getting it right matters not only for safety, but for billing and reimbursement accuracy. Clearly, the goal is to achieve more transparency when it comes to auto glass replacement claims, and the dollar stakes are very high.
A diligent insurer must have some guarantee that they are paying only for the part used, and not for a different and more expensive part than was in the vehicle originally. Easy to say, hard to do, especially with over 15,000 auto glass parts and a rapid introduction of smart windshield options into newer vehicles.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to asset-and-logo-licensing@alm.com. For more information visit Asset & Logo Licensing.
