Software as a Service (SaaS) is a model that can deliver business functionality while circumventing traditional issues related to the development, deployment, and support of large enterprise applications. SaaS is closely associated with centralized, remote architectures, cloud computing, and applications delivered via the Web and accessed via Web browsers.

Typically, SaaS vendors offer the enticement of lower deployment costs, with access to software on a subscription basis, and ongoing costs based on usage rather than outright ownership.

A deployment model as attractive as this surely merits investigation by the insurance industry. As a starting point, it is helpful to consider two fundamental aspects of the SaaS business model. These are the twin needs of the SaaS vendor to maximize user volume, while minimizing deployment costs. For an Insurance company seeking to deploy enterprise business intelligence under a SaaS deployment model, the SaaS business model has serious repercussions.

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