Gregg Bieri is manager, new records business development for Canon Business Process Services.
Despite the fast-paced, technology-centered world in which we live, insurance is still a largely paper-based industry. While the use of tablets for data capture is on the rise, the use of paper by providers, partners, and customers is part of the lifeblood of almost any property & casualty insurance company. From mortgage applications and appraisals to claims forms and third-party reports, paper is not likely to be eliminated from insurance processes for years to come—if at all.
Such a massive paper influx can breed complexity—a policyholder's file can be hundreds of pages long and consume massive storage space. And when a customer calls with a question or a claim, finding the necessary information can be like finding a needle in a haystack. Multiply that by your entire customer-base and you are dealing with a significant amount of space, time, and money.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
