Some say that in the life of a claims adjuster there is never a dull moment. As evident from this series, contents claims professionals in particular encounter cases often as varied and intricate as the covered objects themselves, from a stolen gorilla mount to a water-damaged Persian rug or a prized painting.
One recent case involving a tarnished art piece presented a unique vaulation challenge to the insurer, who turned to contents specialists for further assessment. The art claim involved a glass statue by artist Paul Manner entitled “Suruculus.” This statue dates back to 1990, when it originally sold for $11,000. The description of damage indicated the statue had “turned yellow.”
So how was this statue “damaged” and how much should the carrier compensate its policyholder?
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