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Nothing Doing

John Ashenhurst | August 31, 2001

It would be a mistake for most carriers to discard agents in favor of direct sales through the Internet. Insurance retailing on the Internet, whether ...

Can You Come See Me for a Moment?

Robert Regis Hyle | August 31, 2001

The boom of the '90s made those working in technology feel like they were 18 again and behind the wheel of a muscle car: invincible. ...

No Denying It

Paul Rolich, Usn (ret.) | August 31, 2001

Imagine this. Against all odds, you finally have your e-commerce site up and running. When you did the ROI, you determined that you needed to ...

Forked Tongues

Andrew Kantor | August 31, 2001

I don't need to tell you that consumers are nuts. They demand better customer service, but complain about their privacy if you try to collect ...

Company: CDBProduct: InfotekWeb Site: www.cdb.comThe Gist: Provides insurance, banking, and financial services professionals tools to locate debtors,disclose assets, and verify or obtain background information for ...

The Flip Side: It Could Be Worse

Andrew Kantor | August 31, 2001

My homeowners insurance agent is a guy named Gary Sargent, and the few times I've been to his office it's been a pleasant experience. Everyone's ...

This Month:

G. Barry Klein,CPCU,CLU | August 31, 2001

Anne Tarryk, Middlesex Mutual Anne Tarryk is the top tech at Middlesex Mutual Assurance Company, a 165-year old carrier in Middletown, Conn-a small town about ...

Technology and insurance news and information

Ben P. Rosenfield | August 31, 2001

Mitchell releases total loss solutionMitchell International (www.mitchell.com) took another stab at the auto market with InTotal.com, a Net-based application designed to spin verified data into ...

September issue of Technology Decisions magazine

Staff Writer | August 31, 2001

Welcome to the resource for IT professionals and managers in the insurance and financial industries. In this new magazine from The National Underwriter Co., you'll ...

Who's Using What

Ben P. Rosenfield | August 31, 2001

Product: Apecs by CheckFreeSelected by: American Family Life Assurance Company of ColumbusUse: Automate abandoned property management and reportingProduct: BenefitPointSelected by: CapRiskUse: Manage online distribution of ...

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Exceeding Expectations or Falling Short? Auto Claims Trends, Insights and Impacts Revealed link

LexisNexis® Risk Solutions

From LexisNexis® Risk Solutions

Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more.