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Technology advances are increasingly changing the world of auto insurance. Here are some of the latest consumer-friendly developments.

Insurers measure many metrics, but they may not be the ones that matter to policyholders.

Changes are coming in 2017, according to Marsh. Professionals in all industries may be vulnerable.

Cultivating a deep understanding of customers needs and desires should be the first step any insurer takes as it begins or accelerates its own digital transformation.

P&C insurers may have their hands full in 2017 coping with a host of challenges, but that doesnt mean they dont have significant opportunities for growth and operational transformation this year and beyond.

If 2016 could be called 'The Year of the Unexpected' for so many reasons, thus far one could call 2017 'The Year of the Wild Card.'

Know what to expect from these trends so disruption isn't quite so 'disrupting.'

A number of issues will have a major impact on the insurance industry this year