The Texas Department of Insurance released its 2024 biennial report which makes recommended changes to laws relating to the regulation of the insurance industry and other industries. The report is required under Texas Insurance Code 32.022 and is due on or before December 31 every other year.
The report makes three recommendations and addresses two emerging issues. The first recommendation is to require all insurance companies to inform consumers why their policy was declined, canceled, or nonrenewed. This would increase transparency and may help consumers to fix a potential issue.