The North Carolina Department of Insurance published a bulletin on an order providing assistance for consumers affected by Hurricane Helene. Insurance Commissioner Causey issued the order on September 30, 2024. 

President Biden and FEMA approved a major disaster declaration for North Carolina on September 28, 2024. This gave the Commissioner the authority to issue the order, per North Carolina statute NCGS § 58-2-46. 

Any policy insuring real property and its contents that requires the insured to file a proof of loss within a certain period of time will have that period extended to the earlier of the expiration of the disaster proclamation or the expiration of the Commissioner's order.