For quite some time now Commissioner Mike Kriedler has advocated, and even required, insurers to stop using credit scoring when rating and underwriting homeowners, personal auto, and tenant's policies. In March 2021, he issued an emergency order temporarily prohibiting the use of credit scoring in such a manner, stating that credit scoring negatively affects consumers financially. The order was to take effect June 20, 2021. Insurers protested the order on the premise that the commissioner exceeded his authority and that the move affected the ability of insurers to continue to competitively provide coverage. In April, the American Property Casualty Insurance Association (APCIA) filed for injunctive relief, which was later denied.

One of the requirements of the emergency filing was for insurers to submit amended rate filings by May 6, 2021. The department committed to reviewing those rate filings within four days of submission.

In October last year, a ruling in favor of the insurers' position against the credit scoring order was allowed, and the commissioner stated that he would continue to fight for consumers. In December, a bulletin was issued requiring insurers to provide a premium impact worksheet showing how premiums would change at renewal in light of the order.