Claim Background:

Our insured installs hot water heaters purchased at Lowe's, covered under a Businessowners Package policy.

On 3/29/21, the claimant noticed water on her first floor carpet. She called a plumber who said that  she needed a new water heater, because he could see water underneath hers. He was too busy to get  her one that day. NOTE: Her water heater is housed on the second floor of her home.

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