QBE North America has appointed Eric Sanders as head of claims.

In a statement, QBE said that Mr. Sanders will be responsible for directing and providing vision for efficient claims operations by driving the strategic planning and holistic management of claims operations across North America.

He will report to Dan Franzetti, chief operating officer at QBE North America.

“Eric has done a great job managing our personal and commercial lines claims as well as our claims relationship management and TPA management teams,” said Mr. Franzetti. “With his leadership and the efforts of his teams, we have built a strong reputation in the marketplace for customer service when it matters most to our customers. Adding specialty claims to Eric’s purview will allow us to further build on the excellent reputation we already have in that line of business, supported by the strong leadership of Tom Sheffield.”

Mr. Sheffield is senior vice president and head of specialty claims at the company.

Mr. Sanders joined QBE in 2013 and most recently as serving as senior vice president for commercial/alternative markets claims and TPA management. He has nearly 30 years of experience in claims.

Before joining QBE, he worked at Fireman’s Fund for nearly 20 years in positions in both claims and risk services capacities.

Before Fireman’s Fund, he worked in claims at Aetna Casualty & Surety.

“It is always a great pleasure to appoint people from within such as Eric to take on greater levels of responsibility and also know they can rely on strong leaders on their team already in place,” Mr. Franzetti said. “This is all about developing talent and building the best team to support our customers.”

Learn more: www.qbe.com/us.

Victoria Spears

Victoria Spears

Victoria Prussen Spears is senior vice president of Meyerowitz Communications Inc., a law firm marketing communications consulting company. A graduate of Sarah Lawrence College and Brooklyn Law School, Ms. Spears was an attorney at a leading New York City law firm before joining Meyerowitz Communications. She may be contacted at [email protected].

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