Claims-Made Policy Requires Prompt Notice

The United States District Court for New Jersey was faced with a motion for summary judgment pertaining to a dispute over prompt notice. This case is Hermann Services, Inc. v. Resurgens Specialty Underwriting, 2009 WL 2392910 (D.N.J.).

Hermann began purchasing liability insurance for its directors and officers from Resurgens (RSUI) in 1998. The policy periods at issue here are the 2005-2006 period and the 2006-2007 period. Both are claims-made policies. On March, 2006, Hermann received notice of a complaint filed by a former employee; the 2005-2006 policy was still in effect at this time. Hermann did not report the claim to RSUI until November 2007. RSUI denied coverage, claiming that Hermann failed to report the claim in a timely manner. In fact, the insurer said that the insured failed to report the claim while either of the policies was in effect.

RSUI asserted that the insurance policies in dispute are unambiguous and plainly state that all claims must be both made and reported within the same policy period as conditions precedent to coverage. In this instance, the claim against Hermann was made during the 2005-2006 policy period yet the claim was not reported until November 2007. The policy that was in effect in the 2006-2007 period expired in March 2007. So, the claim was reported after both policies had expired.

The insured argued that late notice does not void an insurance policy unless there is both a breach of the notice condition and a substantial likelihood of appreciable prejudice to the insurer. And, the insured said that appreciable prejudice exists only where substantial rights of the insurer have been irretrievably lost, and the insurer can show a likelihood of success in defending against the victim's claims.

The court said that the determination of whether an insured gave notice to its insurer within a reasonable time typically depends on the facts and circumstances of the particular case, and is a question of fact for resolution by the jury or the fact-finder. In this instance, the facts showed that RSUI was clear and unambiguous in the conditions it imposed in both policies. The terms of each policy unequivocally required Hermann to notify RSUI of any claims made during that policy period or within thirty days of the policy's expiration. Hermann reported the claim after both policies and their respective grace periods had expired. Moreover, the insuring agreements in both policies stated that the coverage existed only for claims first made against the insured during the policy period.

The court further noted that any extension of the notice period in favor of Hermann would constitute an unbargained-for expansion of coverage, gratis, resulting in the insurance company's exposure to a risk substantially broader than that expressly insured against in the policy. This would also unjustly advantage the insured since such an expansion in the coverage provided by claims-made policies would significantly affect the cost of claims-made insurance.

The insured's failure to report the claim as called for in the claims-made policies required the court to grant the summary judgment motion in favor of the insurer.

Editor's Note: Most states require that the insurer show prejudice in order to justify denying coverage due to late notice by insureds. And indeed, New Jersey is one of those states in this category. However, the court in this instance was faced with a very clearly worded claims-made policy requiring that notice be given during the policy period (or the stated reporting period) and the insured could not offer any reasonable explanation for the delay in reporting. So, the showing of prejudice aside, the insured here clearly violated the conditions precedent to coverage and the court found the decision to deny coverage was acceptable.

A claims-made policy is not the type of policy for every insured, but if that is the type chosen by the insured, clearly worded and highly emphasized language about the claim notice requirement would serve the interests of both the insured and the insurer. The insured gets the coverage it pays for, and the insurer is not forced into a coverage dispute.

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