COVID-19

For most lines, premium volume had been rising through the end of 2019. 2020 abruptly changed that.

For the first time in 8 years of the J.D. Power study, customer satisfaction amongst commercial insureds declined in 2020.

The judge ruled it is still unclear whether the 'reasonable expectations' doctrine can be applied to a commercial insured, including the gym.

Many of the top concerns held by policyholders in 2020 will carry over into this new year.

Here's what legal experts are saying along with tips to help employers evaluate whether to implement a mandatory vaccination program.

Here's a quick overview of some of the major regulations that California employers will want to be aware of as we begin 2021.

Issues like accommodations, workplace safety, terminations and discrimination based on COVID-19-related risks raise new questions for employers.

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.