Exceed Customer Claims Expectations in the Wake of Market Disruption
Insurance carriers are focused on creating better claims experiences for customers, but when disruptors like a global pandemic or the Great Resignation add pressure to operations, it presents a challenge.
Insurance carriers are focused on creating better claims experiences for customers, but when disruptors like a global pandemic or the Great Resignation add pressure to operations, it presents a challenge. As insurers navigate these forces, they are still required to deliver the easy and seamless interactions their customers seek, and data and automation can make this happen.
In this podcast episode, the first in the “How Data Is Rewriting The Future Of Insurance” series by LexisNexis Risk Solutions, Frank Cesario, director of claims, and Megan Hunsucker, senior vertical market manager of claims, discuss how harnessing the power of data directly impacts customers and improves the claims experience when they need it most.
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For more information on how to navigate carrier challenges with data, visit the LexisNexis Risk Solutions blog.
And to listen to the other LexisNexis podcasts in this series please click below:
Enabling the Adjuster of the Future: How Data, Consumers, and Technology Are Reshaping This Role