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The downside of BYOD: integrating technology

As agencies embrace the BYOD work strategy, IT mobility experts can help smooth the way

By Joe Wagle | Updated on October 13, 2014

Mobility has provided businesses of all types with new ways to engage existing and potential customers, offering faster customer service by obtaining and delivering information in real-time and on-the-move using mobile devices and apps. 

As agencies and insurers transition work processes and capabilities to mobile devices, agents and brokers can perform most informational and transactional activities on the go. This not only improves the advisory experience, but helps agents reduce costs and time spent waiting on carrier responses or uploading and downloading forms. But although many carriers have adopted BYOD policies, they are still challenged with integrating personal mobile devices into the company’s IT system while maintaining data security. 

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