Insurance CIOs must foster the use of new technologies to support critical business priorities, including customer experience, operational efficiency and improved profitability, according to a recent Gartner report.

The “Top 10 Technology Trends Impacting Life and P&C Insurance CIOs in 2014” report asks CIOs to map their IT portfolios against the tech trends outlined, assess the trends’ impacts on company productivity and customer experience, and evaluate the return on investment from the adoption of these technologies.

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