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Carriers, Agents Demand Mobile Access: FirstBest Survey

The commercial insurance sector is poised to make extensive use of mobile technologies while away from the office, according to a new survey about mobile technology conducted by FirstBest Systems, Inc.

By Staff Writer | Updated on November 16, 2011

The commercial insurance sector is poised to make extensive use of mobile technologies while away from the office, according to a new survey about mobile technology conducted by FirstBest Systems, Inc.

The study found that most agent and carrier respondents already use—or want—a tablet device, that almost everyone uses at least one smartphone, and that there is uniform desire to access information, conduct time-sensitive tasks, and provide better service from anywhere, at any time.

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