If you’re a baby boomer like I am, you probably get at least one e-mail a week from someone who wants to remind you of how great it was in the “good old days” of 5-cent cokes, 29-cent gasoline and safe neighborhoods in which to frolic. Ah, yes, those were halcyon days! But like all good things, they have come to an end, even in the most stable of industries–insurance.

As technology has become increasingly critical to the insurance business, this once happy and sleepy industry has been unceremoniously booted out of the Land of Oz.

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