If you've ever answered a phone call only to hear a recorded message — rather than another human being — on the other end of the line, you've experienced a robocall. According to the FCC, U.S. consumers receive around 4 billion robocalls each month, and advancements in technology have made sending these calls out en masse much easier for those who are looking to scam unsuspecting people.
The FCC has taken several actions to combat robocalls, including issuing cease-and-desists, requiring the implementation of caller ID authentication, creating a robocall mitigation database and issuing major fines to operations violating telecom laws.
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Brittney Meredith-Miller
Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].
