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Although insurance has always evolved with society, the P&C insurance sector is now engaged in a notable business transition due largely to economic forces beyond insurers' control.
That, at least, is the conclusion that J.D. Power's Senior director of Insurance Business Intelligence Stephen Crewdson, CPCU, reached in the recent report titled The Five Forces Influencing P&C Insurance Shopping. "The pace of change in the P&C industry has been increasing for years," Crewdson writes in the report's introduction. He adds that insurance is no longer an industry of business traditionalists and is now responding so socio-political and economic forces with accelerated scale and speed.
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Elana Ashanti Jefferson
Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
