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In 2023, the metaverse is so much more than digital meeting spaces and games. It provides the potential for businesses to transform the experience of employees and customers, improve processes, and market new products and services. According to a Protiviti-Oxford survey, "Executive Outlook on the Metaverse, 2033 and Beyond," more than 85% of North American business executives say the metaverse will be "somewhat" or "extremely important" to their business' future success. However, as the metaverse unlocks future business potential, it also carries some emerging risks for consumers and businesses, creating a growing need for insurance coverage.

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