"Sprinkle emojis for a friendly tone, but go easy on the zest in professional exchanges," warns Helen Williams, head of marketing for Instanda. Credit: Rawpixel.com/Adobe Stock

Emojis quietly began entering mobile conversations in 1999 when Japan's NNT DOCOMO released 175 little, yet expressive digital pictures for use on cellular phones and pagers, according to New York's Museum of Modern Art (MoMA), which holds the original set of emojis in its permanent collection.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]

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