Artificial intelligence (AI) and other technological advancements have automated portions of the claims process – helping customers file, track and complete claims efficiently – but the human component of claims is still very much alive. The role of the claims professional extends beyond the limitations of digital interactions, and they are often some of the first people with the opportunity to support and assist someone after a loss.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
- Educational webcasts, resources from industry leaders, and informative newsletters.
- Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.