Insurance carriers and partners that failed to address their legacy technology problems are already behind, says Nationwide CTO Jim Fowler. (Credit: Dapitart/Adobe Stock) Insurance carriers and partners that failed to address their legacy technology problems are already behind, says Nationwide CTO Jim Fowler. (Credit: Dapitart/Adobe Stock)

Since joining Nationwide, Chief Technology Officer Jim Fowler has worked to foster what he calls a "bionic business model" in which machines work together with humans to propel the business into the future.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].