A digital illustration of the scales of justice with binary code coming off of it. Photo: phonlamaiphoto/stock.adobe.com

Thanks to the COVID-19 pandemic, technology has changed how lawyers serve insurers. The most notable is the adoption of Zoom for what was once in-person proceedings. Like it or not, more technological changes are on the horizon, complete with benefits and risks. Wise lawyers will consider how technology tools can improve the way they serve insurers.

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